Privacy Policy.

1. General

(a) This Brandvas tool (Brandvas) is operated by Brandility Pty Ltd (ACN 637 303 523) (we, us or our).

(b) Your privacy is important to us and we are committed to protecting your personal information.

(c) This policy outlines how and when we collect, use, share and store personal information and applies to all personal information provided through:

(i) Brandvas; and

(ii) our products and services, including via Brandvas.

(d) By accessing or using Brandvas or our products or services, you indicate that:

(i) you have read and understood this policy; and

(ii) you agree that your access to, or use of, Brandvas or any of our products or services indicates your consent to this policy.

(e) If you have any questions about this policy, you can contact us using these details:

Privacy Officer
weare@brandvas.io

2. What personal information we collect

(a) We collect and use the personal information of customers, visitors to Brandvas, purchasers of our products or services, and any other individual who interacts with us.

You may also provide us with the personal information of others by inputting the information into Brandvas or our other products and services.

(b) We collect and use different types of personal information depending on the type of dealing you have with us, which may include:

(i) your name, address, phone number and email address;

(ii) information about the products or services you order, enquire about or subscribe to, including how the products or services are used;

(iii) your financial information (such as credit card and bank account details), method of payment and any additional information required for user authentication processes; and

(iv) any other information that you provide to us about you or others.

3. Collection

3.1 Methods of collection

(a) We collect your personal information in several ways, including:

(i) through your use or orders of our products or services (and our records of these);

(ii) when you use Brandvas or submit information through Brandvas, contact us, or complete any forms or documents for our products or services;

(iii) when you link Brandvas to other software or data provider;

(iv) when you participate in our surveys, competitions or other promotional activities;

(v) from third parties (which we discuss further in paragraph 4.2 of this policy); and

(vi) from publicly available sources of information.

(b) The personal information we collect will track and enhance your use of Brandvas or our products or services, and assist us in providing a better service to you.

(c) We will only collect personal information that is necessary for one or more of our functions or for a purpose outlined in this policy or otherwise disclosed to you.

3.2 Collection from an authorised representative

(a) If you provide us with personal information about another individual, you must ensure that you are authorised to provide such information to us.

(b) We rely on you to inform the individual that:

(i) you are providing their personal information to us; and

(ii) they can contact us for further information.

(c) You must take reasonable steps to ensure the individual consents to the matters outlined in this policy.

(d) You must also assist us with any requests by the individual to access or update their personal information, which you have provided to us.

4. How we use your personal information

4.1 Purposes of use and disclosure

(a) We only use and disclose your personal information for the purposes for which it is collected, including to:

(i) provide you with our products or services;

(ii) improve, develop and manage our products, services;

(iii) operate, maintain, test and upgrade our systems; and

(iv) notify you of opportunities we think you might be interested in, including new product, features or service offerings.

(b) We may also use your personal information:

(i) to customise the content on Brandvas, or customise our correspondence to you;

(ii) to provide information that we think may interest or benefit you, including information about Brandvas, offers, competitions, promotions and events;

(iii) to charge and bill you for our products and services;

(iv) to verify your identity;

(v) to conduct fraud, risk reduction and creditworthiness checks;

(vi) to perform research and analysis about our products, services and Brandvas;

(vii) to comply with regulatory or other legal requirements,

(viii) for any purpose to which you have consented; and

(ix) for any purpose notified to you at the time of collection.

4.2 Disclosure to third parties

(a) We may provide your personal information to our authorised affiliates, including:

(i) our employees, related entities, business partners, contractors, freelancers, suppliers and agents for the purpose of providing and administering our products, services or Brandvas; and

(ii) third party service providers for the purpose of performing functions on our behalf, such as marketing and analysis organisations, marketing or business providers, financial and credit card institutions to process payments, hosting companies, web developers, internet service providers, customer service providers, research and data analysis firms, external business advisors (including auditors and lawyers) and our insurer.

(b) Our authorised affiliates are not permitted to use the information for any purpose other than the purpose for which they have been given access.

(c) Our authorised affiliates may also provide us with personal information collected from you. If you disclose personal information to our authorised affiliate, we rely on you to provide consent to our authorised affiliate for us to collect, store, use and disclose your personal information.

(d) We may also disclose any personal information we consider necessary to comply with any applicable law, regulation, legal process, governmental request or industry code or standard.

(e) This policy only covers our use and disclosure of personal information. The use of your personal information by any third party is governed by their privacy policies and is not within our control.

5. Storage and security

5.1 Protecting your personal information

We take reasonable steps in the circumstances to keep your personal information safe, including by using a combination of technical, administrative, and physical controls to protect and maintain the security of your personal information.

5.2 No guarantee

(a) The transmission of information via the internet is not completely secure. While we do our best to protect your personal information, we cannot guarantee the security of any personal information transmitted through Brandvas or our products or services.

(b) You provide your personal information to us at your own risk and we are not responsible for any unauthorised access to, and disclosure of, your personal information.

5.3 Destruction of personal information

We will destroy or de-identify personal information where it is no longer required, unless we are required or authorised by law to retain the information.

6. Links to other material

(a) Brandvas may contain references to or from third party materials.

(b) We do not endorse any of those third parties, their products or services, or their content.

(c) Those third parties are not subject to our privacy policies and procedures and we therefore recommend that you make your own enquires about their privacy practices.

(d) We are not responsible for the privacy practices of those third parties.

7. Cookies

(a) We may collect information when you access and use Brandvas and services by utilising features and technologies of your internet browser, including cookies and similar technologies. A cookie is a piece of data that enables us to track and target your preferences.

(b) The type of information we collect may include statistical information, details of your operating system, location, your internet protocol (IP) address, the date and time of your visit, the pages you have accessed, the links which you have clicked and the type of browser that you were using.

(c) We may use cookies and similar technologies to:

(i) enable us to identify you as a return user and personalise and enhance your experience and use of Brandvas and our services; and

(ii) help us improve our service to you when you access Brandvas and services and to ensure that Brandvas and our services remain easy to use and navigate.

(d) Most browsers are initially set up to accept cookies. However, you can reset your browser to refuse all cookies or warn you before accepting cookies.

(e) If you reject our cookies or similar technologies, you may still use Brandvas and our services but may only have limited functionality.

8. IP addresses

(a) We may also use your IP address to analyse trends, administer Brandvas and websites we operate, track traffic patterns and gather demographic information.

(b) Your IP address and other personal information may be used for credit fraud protection and risk reduction.

9. Access

(a) We will use our reasonable endeavours to keep your personal information accurate, up-to-date and complete.

(b) You can access, or request that we correct, your personal information by writing to us. We may require proof of identity.

(c) If we do not allow you to access any part of your personal information, we will tell you why in writing.

10. Consent

You acknowledge and agree that we, our authorised affiliates and each of their officers, employees, agents and contractors are permitted to collect, store, use and disclose your personal information in accordance with this policy.

11. Changes to the policy

(a) We may change this policy from time to time at our sole discretion.

(b) Any revised policy will be posted on Brandvas and effective from the time of posting.

(c) Your continued use of our products, services or Brandvas following the posting of any revised policy indicates your acceptance of the changes to the policy.

(d) You should regularly check and read the policy.

12. Complaint

(a) If you have any issues about the way we handle your personal information, please contact us and provide full details of your complaint and any supporting documentation.

(b) At all times, privacy complaints:

(i) will be treated seriously;

(ii) will be dealt with promptly and in a confidential manner; and

(iii) will not affect your existing obligations or your commercial arrangements with us.

Last updated: 16 August 2021